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Delivering Impeccable Customer Since 1973
Angelo and Mike Lorelli opened their service station in 1973 with two simple guiding principles: do what you say youre going to do, and do it right the first time.
Thankfully, these principles still guide the actions of the Lorelli brothers who, together with their team of professionals, have earned a reputation for their honesty, integrity, competitive prices, and ability to deliver impeccable customer service, every time. Conventionally located just minuets from downtown Ottawa, Angelo Lorelli Service Centre Ltd. Offers bumper-to-bumper automotive and light truck services including computerized diagnostics, engine repair, transmission overhauls, exhaust and front-end work, tune-ups, oil changes, and much more. The centre is open six days per week and always has experienced class A technicians on duty to meet your needs. Of course, their certification as an approved CAA Auto Repair Centre attest to both the quality of their work and their commitment to their valued customers.
But the delivery of impeccable customer service goes beyond offering a broad array of services. It's really about the essential little things: like free estimates, a door-to-door pick-up and drop-off service, a large on-site parts inventory, customer satisfaction surveys and a commitment to attending courses to help technicians stay on top of the latest technology developments in automobiles. Perhaps most important, it's about being able to deal with owners who are there every day to supervise your repair and address your questions or concerns. In this day of high-volume, impersonal big box service centers, dealing directly with the local owners can be very comforting indeed.
The Lorelli's have built their success on this foundation of service excellence. A simple strategy? Yes, and it has served their thousands of customers well since 1973.
At Angelo Lorelli Service Centre LTD., we know how busy you are and want to help keep your vehicle in top condition. We offer free service reminders--when it is time for maintenance, we remember for you!
We make your service experience hassle-free. We are happy to offer early bird and night-owl drop-box service and local shuttle service to your home or office.
Our excellent team of highly trained, certified and professional technicians work hard to get you back on the road as soon as possible. We are ASE certified and updated on a constant basis to provide you with the highest quality of service.
We are a modern repair facility. We use the latest computer hardware and software to diagnose your vehicle. We work on all makes and models and can handle all of your car care needs.
